Who we are: Our expertise is based on a well-trained, experienced professional staff and a serious conscientious attitude toward our clients. Shown below is the Reliable Insurance Agency "family." (Click on any of these names to learn more about them...)
Officers:
Steve Micke, President
Val Wojtysiak, Secretary/Treasurer
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Personal Lines:
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Commerial Lines:
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Life and Health:
Director of First Impressions:
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Val & her husband, Ken love being grandparents and spending time with their grandchildren, Izzy and Treyton. They also enjoy spending time with their family and friends, camping, fishing, golfing, and snowmobiling.
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Evon is originally from the St. Paul, Minnesota area and graduated from Humboldt High School. Her 40 years of experience are primarily in Personal Lines. She has also earned her Certified Insurance Service Representative (
CISR
) designation. Evon enjoys client contact while selling and servicing personal insurance. She has a wealth of personal lines insurance knowledge. Being a country girl at heart, Evon loves rural/farm living. |
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Angela was born and raised in Hermantown, graduating from Hermantown High School in 1979. She resided in Minneapolis Mn while studying at the University of Mn- St. Paul; she graduated with a B.S degree in 1983. In September of 1986 Angela moved back to the area and started her insurance career Prior to joining the Reliable family she spent 25 years as an independent insurance agent in the Duluth area. What she enjoys most about the insurance industry is no two clients are the same; every day is a challenge to find the right insurance products to meet our clients' needs. It's never boring. Angela is a 25 year sustaining member of the Duluth Junior League, been active on the DRCC Board, Building firstWitness, and was on the founding board of firstWitness, along with volunteering in her children's schools. Angela has two sons, John who attends college and Thomas who is in high school. Together they enjoy skiing, hiking, mountain biking and watching TV.
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Becky is originally from White Bear Lake and now resides in Barnum. She began her insurance career in 1993 and in 2001 came to Reliable Agency as a Commercial Insurance agent and service representative. Becky is very successful working with our underwriters to get the best coverage's, at the best prices for our customers. She received her Certified Insurance Service Representative (
CISR
) designation in 2007, served on the Agents Advisory Council for Midwest General 2007-2008 and is active with the Young Insurance Professionals Committee. She is a member of the Barnum Community Club where she is the chairman of the Barnum Spring Fever Days. Becky and her husband Kevin have 3 boys, Nick, and twins, Jared and Jordan and are very active in their community. She enjoys spending time with her family and friends. |
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Travis is a 1999 graduate of the University of Wisconsin - Superior. He graduated with a Bachelors of Arts in Business Administration concentrating in Finance. In May of 1999 Travis began his insurance career with Reliable Agency. Travis takes pleasure in dealing with all aspects of the insurance field. Travis is currently sitting as his region's chair for the Minnesota Insurance Agents & Brokers Association (MIIAB) Board of Directors. In 2007 Travis received the Young Agent of the year award from the MIIAB. In 2008 he was part of a committee that received that same award. In September of 2007 Travis obtained the Certified Insurance Counselor (
CIC
) professional designation. Travis also remains active in the Cloquet Area Chamber of Commerce, Cloquet Kiwanis and his local chapter of Business Networking International (BNI). He most enjoys spending time talking with his clients about their insurance needs and helping them understand their insurance policies. Travis has lived his whole life in the Cloquet area and loves Northern Minnesota. In September of 2000, he married his best friend Laura. They have sense been blessed with two boys. Travis spends his free time staying active with his family, fishing, hunting, trap shooting, bowling, camping, and hiking. |
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Cindy is a 1977 graduate of Cotton High School. She began her insurance career over 25 years ago with American Family. From there she spent seven years with Liscomb-Hood-Mason Company and then joined the Reliable family in February of 2003. She loves the intricate parts of the commercial lines department, and has a keen knowledge for small businesses and contractors. Cindy has a real gift for working with people and enjoys the personal contact the insurance industry brings. In addition, Cindy earned her Certified Insurance Service Representative (
CISR
) designation in 1999. She married her soul mate, Ed, in 1997 and enjoys spending time with family, friends, and being a grandmother. |
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In May 2003, Jolene graduated from Bemidji State University with a Bachelors of Arts in Business Administration with an emphasis in Marketing. She began working at Reliable Agency in June of 2003 and obtained her agent license in September of 2003. She was awarded CSR of the year for the State of Minnesota in 2005 and has obtained her CISR and PLCS designations. She is originally from Duluth, but purchased a home in Cloquet in 2004. Jolene was married in October 2005 to Jared. They had their first child in July 2008 named Carter and second child in December 2010 named Azalyn. She enjoys spending her spare time with her husband Jared, son Carter and daughter Azalyn, dog Abbey, friends and family. She also plays on several softball and volleyball teams throughout the year. Jolene is excellent at explaining insurance in easy to understand terms and is very skilled
in determining proper coverages. |
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Nicole joined the Reliable Agency as the receptionist in September 2005. She got her Property & Casualty license in October 2005 and her Life and Health license in December 2005. Nicole joined the Personal Lines Department as a CSR in January 2007. She is currently working on getting her Certified Insurance Service (CISR) designation. Nicole grew up in Esko and graduated from Esko High School in 1990. In 1998 she granduated from Lake Superior College with an Architechural Technology diploma. Nicole lives in Mahtowa with her husband Karl. Outside of work she enjoys spending time with family and friends, golfing, camping, fishing, and snowmobiling. |
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Sarah graduated from University of Wisconsin-Superior in December of 2005 with a Bachelors of Arts in Business Administration. Prior to her Bachelors degree she received her Associates Degree in Marketing from Wisconsin Indianhead Technical College in Superior, Wisconsin. She was licensed as a property/causality producer in May of 2006, and began her career at Reliable Agency September 2006. Sarah believes that it is very important to tailor a personal policy to fit her customer's needs and lifestyle. Sarah recently completed her CISR (Certified Insurance Service Representative) designation in July 2011. Outside of work, Sarah loves spending time with her husband Brandon, and two adorable children James and Hannah. |
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Steve was born and raised in Cloquet, graduating from Cloquet High School in 1975. In 1979, Steve graduated from St. John's University, started his insurance career June of 1979 at Allied Insurance Company. In May of 1981 he came to work here at Reliable Agency, an agency his father Ted Micke started in October of 1974. Steve is also the father of two great kids, son Andy and daughter Robyn. In 1983 Steve was elected to the Minnesota Professional Insurance Agents (MN PIA) board. In 1987 he earned his Certified Insurance Counselor (
Val grew up in the rural Cloquet area and graduated from AlBrook High School. She began her insurance career in 1979 and joined the Reliable Agency in June of 1981. She received the Certified Insurance Service Representative (
Becky came to Reliable Agency 12 years ago and has 32 years of insurance experience as a producer and service representative. She graduated from Lake Superior College, married, and went directly into the insurance business. Coming from a small town herself, she feels right at home with the personal touch Reliable Agency agents give to each of their clients. Becky is a Certified Insurance Service Representative (
Evon is originally from the St. Paul, Minnesota area and graduated from Humboldt High School. Her 40 years of experience are primarily in Personal Lines. She has also earned her Certified Insurance Service Representative (
Greg started his insurance career over 25 years ago as a life insurance agent with Met Life. He expanded the areas of insurance he worked with when he spent 18 years with two local Duluth agencies. It was during this time that Greg received much experience in the areas of personal lines insurance, group health insurance, and commercial lines insurance. Greg came to Reliable in July of 2000 as an outside commercial lines agent. He uses his knowledge from being a previous business owner to make sure our customers get appropriate coverage for their businesses. Greg likes going to the client's business to get to know them and their individual insurance needs. In his spare time Greg enjoys all sports, hunting, fishing, and most of all, the joys of being a grandpa!
Doug came to Reliable from a national carrier where he spent 6 years as a commercial Property and Casualty specialist with an emphasis on complex workers compensation programs. He is blending his carrier risk management experience with the 30 plus years of agency experience at Reliable. He is actively involved in community events as a member of his local school board, Rotary, and Chamber of Commerce. Doug earned a Bachelor of Arts degree in Communications and Business Administrations from the University of Minnesota, Duluth in 1992. On the weekends you can find him working on the house or exploring the outdoors with his family.
Becky is originally from White Bear Lake and now resides in Barnum. She began her insurance career in 1993 and in 2001 came to Reliable Agency as a Commercial Insurance agent and service representative. Becky is very successful working with our underwriters to get the best coverage's, at the best prices for our customers. She received her Certified Insurance Service Representative (
Travis is a 1999 graduate of the University of Wisconsin - Superior. He graduated with a Bachelors of Arts in Business Administration concentrating in Finance. In May of 1999 Travis began his insurance career with Reliable Agency. Travis takes pleasure in dealing with all aspects of the insurance field. Travis is currently sitting as his region's chair for the Minnesota Insurance Agents & Brokers Association (MIIAB) Board of Directors. In 2007 Travis received the Young Agent of the year award from the MIIAB. In 2008 he was part of a committee that received that same award. In September of 2007 Travis obtained the Certified Insurance Counselor (
Cindy is a 1977 graduate of Cotton High School. She began her insurance career over 25 years ago with American Family. From there she spent seven years with Liscomb-Hood-Mason Company and then joined the Reliable family in February of 2003. She loves the intricate parts of the commercial lines department, and has a keen knowledge for small businesses and contractors. Cindy has a real gift for working with people and enjoys the personal contact the insurance industry brings. In addition, Cindy earned her Certified Insurance Service Representative (
In May 2003, Jolene graduated from Bemidji State University with a Bachelors of Arts in Business Administration with an emphasis in Marketing. She began working at Reliable Agency in June of 2003 and obtained her agent license in September of 2003. She was awarded CSR of the year for the State of Minnesota in 2005 and has obtained her CISR and PLCS designations. She is originally from Duluth, but purchased a home in Cloquet in 2004. Jolene was married in October 2005 to Jared. They had their first child in July 2008 named Carter and second child in December 2010 named Azalyn. She enjoys spending her spare time with her husband Jared, son Carter and daughter Azalyn, dog Abbey, friends and family. She also plays on several softball and volleyball teams throughout the year. Jolene is excellent at explaining insurance in easy to understand terms and is very skilled
in determining proper coverages.
Karen was born and raised in Cloquet, and graduated from Cloquet High School in 1981. Karen acquired her Property and Casualty license in November of 2006, and her Life and Health license in April 2007. Karen joined us at Reliable Agency in January of 2007. She currently fills the receptionist position with us at Reliable Agency, a position she feels right at home in.
Nicole joined the Reliable Agency as the receptionist in September 2005. She got her Property & Casualty license in October 2005 and her Life and Health license in December 2005. Nicole joined the Personal Lines Department as a CSR in January 2007. She is currently working on getting her Certified Insurance Service (CISR) designation. Nicole grew up in Esko and graduated from Esko High School in 1990. In 1998 she granduated from Lake Superior College with an Architechural Technology diploma. Nicole lives in Mahtowa with her husband Karl. Outside of work she enjoys spending time with family and friends, golfing, camping, fishing, and snowmobiling.
Cherie Puchalla, CISR, Account Manager: Involved in commercial insurance for 30 years, the last nine with Reliable Agency, Inc. Cherie's extensive knowledge of the commercial industry, especially municipalities and school districts, has made her a valuable asset to this agency. Cherie has completed her Certified Insurance Service Representative (

Scott was born and raised in the Duluth Area and graduated from Proctor High School in 2001. He earned his Bachelor of Science degree in Accounting from the University of Wisconsin-Superior in May of 2005. Upon achieving his degree, he obtained his Property and Casualty insurance license in June of 2005 and his Life and Health insurance license in October of 2005. Scott is currently pursuing a CIC (Certified Insurance Counselor) and CSRM (Certified School Risk Manager) insurance designation. He looks forward to expanding his knowledge of the insurance industry and providing his expertise in presenting/implementing the best insurance program for each and every one of his customers. Outside of the office, Scott enjoys spending time with his family & friends.
Kyle grew up in the Duluth area and graduated from Proctor High School in 2005. He went on to achieve his Bachelor of Arts degree in Management as well as receiving a minor in Accounting from the College of St. Scholastica in 2009. Upon graduating, he obtained his Property and Casualty license in September 2009. He looks forward to learning the odds and ends of the insurance business and fulfilling all of his customers' needs. Outside of work you would find him hunting, golfing, camping, playing sports or spending time with his new wife, Jessie, and their little Shih-Tzu's, Tillie & Miley.
Sam grew up in Twig, MN and graduated from Proctor High School in 2007. She is currently perusing her Bachelor's degree in Communications with a minor in Business from the University of Wisconsin-Superior. Sam obtained her Property and Casualty Insurance License in the Fall of 2009. She worked at American Family Insurance for a short period of time before joining the Reliable Team in the Spring of 2011. She is eager to increase her knowledge of the insurance business while satisfying all of her customer's requests. Outside of work, Sam loves spending time with her family, friends and her dog Bo. She also enjoys being outdoors, playing volleyball in the summer, and going to the cabin.
Starr is a 2010 graduate of the College of St. Scholastica - Duluth. She graduated with a Bachelors of Arts degree in the Social Sciences with an emphasis on Gerontology. Starr began her insurance career in 2005 selling Long-Term Care insurance. She felt this was the most important insurance to have to ensure retention of assetts in the event of a nursing home stay. Starr joined the Reliable Team in May of 2011 and brings with her 6 yrs of Customer Service and Health/Medicare experience. She will be working mostly with Medicare since she loves working with the Seniors! Through community meetings and spending the time necessary, she promises the Seniors complete understanding of their Medicare policy options. In her words, " An educated decision is the RIGHT decision!" Starr is active in the MN Patriot Guard, standing flag lines for the fallen soldiers,
deployments, and Veteran funerals. She spends a week every July as a Security Officer at the Sonshine Christian music festival in Willmar, MN. Starr grew up the east side of Mille Lacs lake, graduating from Isle, MN. New to the Cloquet area, she is looking forward in the near future to being involved in Celebrate Recovery, a local church, and Kinship. Starr has three children and 4 grandchildren. In her leisure time she loves riding her Harley, camping, fishing, and hanging out with her family and friends.
Bobby grew up in the Duluth area and is a graduate of Proctor High School's class of 1999. He went on to study Accounting at the University of Minnesota-Duluth. For the past 5 years, Bobby has enjoyed working for AT&T Mobility as a Financial Account Representative in its Receivables Management department, and was recognized for his efforts by achieving the Customer Service Excellence Award. Bobby now looks forward to using his accounting background at Reliable and plans to gain knowledge in the Insurance field as well. Outside of work, Bobby enjoys sports and being outdoors, but most of all, he enjoys spending time with his family. He has a beautiful wife, Katie, as well as an active little boy by the name of Aiden.